Bring your whole
compliance team
Unlimited users in every role except Compliance Officer, which takes up to 3 per organisation or suborganisation.
Built around roles and Access Rights
Unlimited, with one cap
Add as many users as you need in every role, with up to 3 Compliance Officers per organisation or suborganisation.
The right access for each
Six roles and 18 Access Rights decide what every teammate can see and do.
One platform, every branch
Teams and suborganisations work on the same MemberCheck, scoped to their own organisations.
Six roles
Six roles, one platform
Six role types, from the Compliance Officer down, each with its own place on the permission matrix.
Compliance Officer
Up to 3Sets up organisations and users, scans and reviews every result, implements due diligence decisions.
Advanced User
UnlimitedRuns scans and reviews the results of every assigned organisation.
Standard User
UnlimitedRuns scans and reviews only the results of their own.
Billing Officer
UnlimitedReviews scan results and generates Activity and Due Diligence reports, no scanning rights.
Data Entry Operator
UnlimitedRuns individual and corporate scans, single and batch.
Auditor
UnlimitedRead only access to everything a Compliance Officer can see.
How it works
Add a teammate, five steps
The Compliance Officer invites, the account takes its role and rights, the user activates.
Open Administration and Users
Only Compliance Officers manage users, and the console lives in Administration > Users.
- Compliance Officer creates
- In Administration > Users
- Assign or invite
Create the account
A unique Username and a unique Email give one account one role. Someone who needs two roles needs two accounts.
- Unique Username
- Unique Email
- One role per account
Assign the organisations
Pick one or many organisations and suborganisations. The same role applies across all of them, and every user needs at least 1 active organisation.
- One or many organisations
- Same role across them
- A suborganisation first
Refine the Access Rights
Access Rights switch individual features on or off for that person, so the role fits the job exactly.
- Switch each right
- Rights follow the role
- 18 named rights
They set the password
The onboarding email carries the login and region details. The user sets a password and security question, and Pending becomes Active.
- Password and security question
- Pending becomes Active
- Role in My Profile
Open Administration and Users. Only Compliance Officers manage users, and the console lives in Administration > Users.
Open
Open Administration and Users
Only Compliance Officers manage users, and the console lives in Administration > Users.
- Compliance Officer creates
- In Administration > Users
- Assign or invite
Administration > Users
Create
Create the account
A unique Username and a unique Email give one account one role. Someone who needs two roles needs two accounts.
- Unique Username
- Unique Email
- One role per account
Create the account
Assign
Assign the organisations
Pick one or many organisations and suborganisations. The same role applies across all of them, and every user needs at least 1 active organisation.
- One or many organisations
- Same role across them
- A suborganisation first
- Parent organisation
- Suborganisation A
- Suborganisation B
Refine
Refine the Access Rights
Access Rights switch individual features on or off for that person, so the role fits the job exactly.
- Switch each right
- Rights follow the role
- 18 named rights
Activate
They set the password
The onboarding email carries the login and region details. The user sets a password and security question, and Pending becomes Active.
- Password and security question
- Pending becomes Active
- Role in My Profile
- Chosen by the user at activation
- Lockout after failed attempts
- Role in My Profile
Who can do what
The feature permission matrix
What the six roles can run, view and manage.
| Compliance Officer | Advanced User | Standard User | Billing Officer | Data Entry Operator | Auditor | |
|---|---|---|---|---|---|---|
| Run single scans for individuals | Full access | Full access | Full access | No access | Full access | View only |
| Run batch scans for individuals | Full access | Full access | Full access | No access | Full access | View only |
| Run corporate single scans | Full access | Full access | Full access | No access | Full access | View only |
| Run corporate batch scans | Full access | Full access | Full access | No access | Full access | View only |
| View scan results run by others | Full access | Full access | No access | Full access | No access | View only |
| Perform due diligence | Full access | Full access | Full access | No access | No access | View only |
| View reports | Full access | Full access | Full access | Full access | No access | View only |
| Manage Users (add, edit, deactivate) | Full access | No access | No access | No access | No access | View only |
| Manage Organisation (add, edit, deactivate) | Full access | No access | No access | No access | No access | View only |
- Run single scans for individualsFull access
- Run batch scans for individualsFull access
- Run corporate single scansFull access
- Run corporate batch scansFull access
- View scan results run by othersFull access
- Perform due diligenceFull access
- View reportsFull access
- Manage Users (add, edit, deactivate)Full access
- Manage Organisation (add, edit, deactivate)Full access
Standard Users perform due diligence and run reports on their own scans only. Auditors see every Compliance Officer feature without changing anything.
Growing
Grow across teams and branches
Departments and branches take suborganisations, each with its own officers, settings and users, all under one structure.
Create a suborganisation per team
The parent Compliance Officer sets up suborganisations for departments or for specific scan criteria, flat and wide or deep and nested.
- One per team or branch
- Own scan settings
- Flat or nested
Give each branch its own officers
Every organisation and suborganisation takes up to 3 Compliance Officers, and different ones per branch suit different work.
- Up to 3 per branch
- Different officers per branch
- Inactive ones do not count
Assign users across branches
A user belongs to one or many organisations and suborganisations and keeps the same role on each.
- Many organisations, one role
- Two roles, two accounts
- Create the branch first
Visibility follows the hierarchy
The parent Compliance Officer sees every branch below them, while a suborganisation officer sees that branch and its children.
- Parent sees A, B, C, B1, C1, B2
- CO of B sees B, B1 and B2
- CO of A sees only A
Report on every association
Reports cover all the organisations a user is associated with, so each branch and the parent office work from the same records.
- Active and disabled organisations
- Compliance Officers and Auditors see all
- Activity reports overnight
Create a suborganisation per team. The parent Compliance Officer sets up suborganisations for departments or for specific scan criteria, flat and wide or deep and nested.
Branch
Create a suborganisation per team
The parent Compliance Officer sets up suborganisations for departments or for specific scan criteria, flat and wide or deep and nested.
- One per team or branch
- Own scan settings
- Flat or nested
- A
- B
- B1
- B2
- C
- C1
Officers
Give each branch its own officers
Every organisation and suborganisation takes up to 3 Compliance Officers, and different ones per branch suit different work.
- Up to 3 per branch
- Different officers per branch
- Inactive ones do not count
- A
- B
- B1
- B2
- C
- C1
- Parent organisationUp to 3
- AUp to 3
- BUp to 3
- CUp to 3
- B1Up to 3
- C1Up to 3
- B2Up to 3
Inactive ones do not count
People
Assign users across branches
A user belongs to one or many organisations and suborganisations and keeps the same role on each.
- Many organisations, one role
- Two roles, two accounts
- Create the branch first
- A
- B
- B1
- B2
- C
- C1
Scope
Visibility follows the hierarchy
The parent Compliance Officer sees every branch below them, while a suborganisation officer sees that branch and its children.
- Parent sees A, B, C, B1, C1, B2
- CO of B sees B, B1 and B2
- CO of A sees only A
- Parent organisationCompliance OfficersABCB1C1B2
- ACompliance OfficersA
- BCompliance OfficersBB1B2
- CCompliance OfficersCC1
Reports
Report on every association
Reports cover all the organisations a user is associated with, so each branch and the parent office work from the same records.
- Active and disabled organisations
- Compliance Officers and Auditors see all
- Activity reports overnight
- A
- B
- B1
- B2
- C
- C1
- Parent organisationCompliance Officers and Auditors see all
- A, B, CActive and disabled organisations
- B1, C1, B2Activity reports overnight
Access Rights
Access Rights, the fine tuning
Below the role, 18 named Access Rights switch features on or off for each account. What the list shows depends on the role selected.
Mei Lin
Standard User
Scanning
- Single Scan
- Batch Scan
- Corporates
Results and due diligence
- Scan Results
- Batch Scan Results
- Due Diligence Decisions
- Due Diligence Report
- Activity Report
- Dashboard
Documents
- View Supporting Document
- Add Supporting Document
- Manage Supporting Document
- Delete Supporting Document
Administration
- Organisation Management
- Data Management
Services
- Monitoring
- ID Verification Service
- Know Your Business Service
The decision, not the history
Due Diligence Decisions shows the final match decision, but not the history of decisions and comments behind it.
Rights that appear with the service
The ID Verification and Know Your Business rights show up only when the organisation has that service activated.
Corporates opens the corporate scans
Corporates works in addition to the single and batch scan rights to open corporate scans and results.
Secure by design
Secure sign-in and clear records
Team access is an account question, and the work behind it is on the record: who signed in, who ran the scan, who decided.
Enterprise single sign-on
Corporate logins work through OpenID Connect (OIDC) and SAML, configured together with the MemberCheck team via your Account Manager or Support.
- OpenID Connect and SAML
- Configured with MemberCheck
Password plus security question
Each account signs in with a password and a security question and answer, set at activation. Multiple failed attempts lock the account.
- Chosen by the user at activation
- Lockout after failed attempts
Account statuses
Every user sits in one of four states, and Compliance Officers manage them from Administration > Users.
Waiting for the user to set a password and security question to activate.
Signed up and working. Web access is available.
Deactivated, with no access.
Locked after multiple failed sign-in attempts.
One active API key per user
All accounts can use the API. A user generates their own key in My Profile, and only one key is active at any one time. MemberCheck recommends a dedicated service account for integrations, so access survives anyone leaving.
- Generate, then Update
- One key active at a time
- Service account recommended
What the platform keeps
The records that show the team's work to a regulator.
Activity Report
The overnight summary of each day's scanning, covering PEP and Sanctions, ID Verification and KYB.
Decision history
Due diligence decisions and the comments recorded against scan matches.
Override History
ID Verification overrides require a comment and keep the original outcome and evidence.
Last Login
Each user's most recent sign-in, shown on the MemberCheck banner.
Related solutions
Build the platform around your team
Unlimited User Access pairs with these MemberCheck solutions across the compliance programme.
MemberCheck
Compliance as a Business
Run compliance for several organisations under one roof, each in its own suborganisation.
Learn moreMemberCheck
Ongoing Monitoring
Keep customers under watch on the Monitoring List, with the team reviewing by role.
Learn moreMemberCheck
Configurable Matching
Tune how closely scan data matches the watchlists, so results are right the first time.
Learn moreFAQ
Frequently asked questions
Answers about MemberCheck user access, roles and team structure.
How many users can a MemberCheck account have?
An unlimited number in every role except Compliance Officer, which is capped at 3 per organisation or suborganisation. Inactive Compliance Officers are not counted toward the 3.
What roles are there?
Six, from highest to lowest access: Compliance Officer, Advanced User, Standard User, Billing Officer, Data Entry Operator and Auditor. The Feature Permission Matrix sets what each one can do.
Can one person work across several departments or branches?
Yes. An account can be assigned to one or multiple organisations and suborganisations and keeps the same role across them. Different roles need separate accounts with their own unique usernames and emails.
How does someone join the platform?
The organisation's Compliance Officer creates the account, and the onboarding email carries the login and region details. The new user activates by setting a password and security question, and Pending becomes Active.
Can we fine tune access beyond the standard roles?
Yes. 18 named Access Rights refine each account, and they depend on the role selected, so what you see on the rights list changes with the role.
Does MemberCheck work with our corporate logins?
Enterprise single sign-on is available with OpenID Connect and SAML, configured with the MemberCheck team through your Account Manager or Support.
What happens to logins and API keys when someone leaves?
The account is deactivated, only one API key per user is active, and a dedicated service account keeps integrations running through staff changes. Accounts with no scan history can be deleted, and deleted accounts cannot be restored.
Bring your whole team onto one platform
See how MemberCheck Unlimited User Access fits your structure, roles and branches.